IRS Managing Conflict in the Workplace PDF Download. Download free ebook of IRS Managing Conflict in the Workplace in PDF format or read online by Heather Falconer 9780754523925 Published on 2004 by Elsevier
Conflict, bullying and harassment can destroy the foundations of the most enterprising organisations. Bullying is now a key complaint received by HR departments. Destructive conflict creates stress, which can lead to poor morale and performance, increased staff turnover and an overall decline in organisational effectiveness. The good news is destructive conflict can be reduced - but this is a sensitive issue, requiring managers to call on tried and tested techniques. Published for HR and line managers, IRS Managing Conflict in the Workplace will help employers to recognise and resolve destructive conflict issues more effectively, enabling them to become more positive, productive and efficient. It gives invaluable advice on conflict prevention, mediation and negotiation; it explains how to manage conflict in a wide variety of situations; and includes guidance on the new statutory requirements for disciplinary and grievance procedures. The handbook will enable HR professionals to: * recognise the sectors, departments and types of individuals most prone to conflict * measure the costs of conflict * understand and comply with the law on the employer's duty of care * spot potential problems, recognise bullying behaviours, understand the difference between constructive conflict and bullying and harassment, conduct a risk assessment and take preventative action * establish, communicate and monitor effective policies and procedures * train staff and managers in how to manage conflict effectively * reach agreement through negotiation * use conciliation and mediation to resolve difficult situations Also included is best practice advice, sample conflict management policies, case studies, checklists and legal compliance.
This Book was ranked at 2 by Google Books for keyword Conflict Management.
Book ID of IRS Managing Conflict in the Workplace's Books is Mlq7l3ARlPwC, Book which was written by Heather Falconer have ETAG "wdTOHeaW+84"
Book which was published by Elsevier since 2004 have ISBNs, ISBN 13 Code is 9780754523925 and ISBN 10 Code is 0754523926
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Book which have "167 Pages" is Printed at BOOK under CategoryBusiness and Economics
Book was written in en
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Download IRS Managing Conflict in the Workplace PDF Free
Download IRS Managing Conflict in the Workplace Books Free
Download IRS Managing Conflict in the Workplace Free
Download IRS Managing Conflict in the Workplace PDF
Download IRS Managing Conflict in the Workplace Books
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